We conduct Legitimate Interests Assessments (LIA’s) whenever we rely on Legitimate Interests and, where appropriate, Data Protection Impact Assessments (DPIAs). You can find more detailed information by contacting our Privacy Lead.

For example, we do some limited profiling based on your past purchasing behaviours or requests, to target products, services, educational content, and conferences to you that we’re quite confident you’ll like, and avoid bombarding you with those you won’t. To do this, we need to learn more about you and your preferences, but we ensure we have appropriate safeguards to prevent this information from being misused and ensure we strike the right balance:

  • Only what we need: Our Commercial Team, Managing Director and the Toxicologists you work with do things the old-fashioned way. They get to really know their clients and their interests, and they stay up-to-date on industry developments and advances in research so they can alert you to changes that might impact your business and require attention. They know your business and what your concerns are because they’ve worked closely with you in the past. This personal touch, and the relationship they maintain with you, helps them tailor their communications to you.
  • When we need it, and only by those who need it:
    • Our Commercial Team and Toxicologists. Only our Commercial Director can view your account history information, and we have implemented additional safeguards
    • We never let third parties use your information for their own purposes, and we prevent this by giving them only what they need and as little Personal Data as possible, for example by pseudonymising our project numbers (for project monitoring) to protect your company name and contact information, securely transmitting it to protect your identity
    • We don’t disclose identifiable information about your company or individuals within it. Even when we describe our achievements, we take care to sanitise the information to avoid revealing who our customers are (see our Recent Projects for an example of this), unless you expressly choose to provide a testimonial
  • We’ve struck the right balance: we’ve conducted Legitimate Interest Assessments (LIA) where appropriate, to confirm our use of any Personal Data you provide is fair
  • Even so…it’s optional: You can object to this activity by opting out at any time. Simply contact our Privacy Lead (Ashleigh Ace) or disable our marketing cookies on your cookie dashboard